Susan McCandless, M.A., PCC, CTC

Susan is an ICF credentialed (PCC) executive and leadership coach. As a management and organizational development expert, she works with leaders to co-create deep transformation and culture shifts, inspiring their teams to optimize business results. Susan’s methodology centers on developing balanced leaders who excel in their strengths, clearly communicate their vision, build powerful and engaging relationships, and strategically execute the organization’s performance. With Susan’s help and resources, her clients consistently experience increased value to the organization and its stakeholders, leading from the front, thriving in the midst of change and growth.

            Helping you be the Leader everyone loves!!

CHANGE IS CONSTANT.  Adaptation is the rule of human existence, not the exception.


Her corporate experience as a global Senior Leadership Consultant/Executive Coach/Manager/Leader, and educational background in OD has provided her with a solid foundation of expertise to understand and empathize with her clients’ issues.  As a credentialed coach since 2004, she assesses current and desired cultures, and creates a dynamic plan to strengthen core leadership competencies, create meaning, and promote increased strategic productivity and sustainability critical to a leader’s success.

She has created various programs, including Creating Culture Shifts, Woman’s Leadership, and Leadership Development Programs for top talent leaders resulting in acceleration of critical leadership and performance skills, creating metamorphosis within the culture and target audience.

Areas of Expertise

  • Executive Coaching
  • Leadership Coaching
  • Global Coaching
  • Succession Planning
  • Team Development
  • Leadership Development for High-Potential Individuals
  • Conflict Coaching

Coach for Executive Education and Leadership Programs at:

  • UNC’s Kenan-Flagler Business School
  • NC State University
  • Lee Hecht Harrison
  • London Business School

Client Types/Levels of Experience

  • CEO – COO – CIO – CTO
  • SVP – VP – Director – Manager

Representative Clients


  • PCC (Professional Certified Coach)
    Clark Wilson 360
    Hogan Assessments
    ESSI EQ Assessments
    Knowledgeable in CCL & LPI instruments
    PDI Profiler
    MRG 360

Industry/Functional Experience

  • Telecommunications
    Non Profit
    Oil & Gas
    Human Resources
    People Strategy
    Performance Management
    Talent Management

D: 919.841.1077 • C: 919.576.6640

  • ADS
  • Apex Tools
  • Bayer
  • Blue Cross Blue Shield
  • Bolt Thread
  • Center for Disease Control (CDC)
  • Children’s Hospital
  • Continental Tire
  • Daimler
  • Diversey
  • ExxonMobil
  • Habitat for Humanity
  • Merz
  • Michaels
  • National Institute of Health
  • Nestle
  • Redhat
  • Reynolds (RJR)
  • Royal Bank of Scotland
  • SunTrust
  • Tilt
  • UPS
  • Verizon


  • MA, Organizational Development, Fielding Graduate University
  • B.S., Business & Psychology, Eastern Illinois University
  • Coach Certification Program, Duke University
  • Evidence-Based Coach Program, Fielding Graduate University


  • International Coach Federation, member
  • Triangle Organizational Development Network, member